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- Lead the way
- Serve with integrity
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During your tenure as Senior Analyst, you will be managing the Account Commercial Operations Analyst supports the Govt account by managing end-to-end commercial and invoicing processes across complex, multi-entity engagements. The role acts as a central coordination point between account leadership, delivery teams, and finance functions to ensure accurate project setup, timely invoicing, and efficient revenue realization. This role is critical in enabling revenue visibility, improving operational efficiency, and ensuring disciplined execution across the account.
Key responsibilities
Project Setup & Pass-Through Code Management
- Coordinate with project teams to collect required documentation (PO, SOW/Contract, IFA, DMRS case, Jupiter ID, D365 project code).
- Prepare and submit Job Opening Forms to SRTA Finance for pass-through code creation.
- Track and follow up on pass-through code setup to ensure timely project activation.
- Maintain accurate records and documentation for each project.
Invoicing & Vendor Portal Management
- Coordinate with delivery teams to gather and validate invoicing inputs, including PO details, pay line items, and supporting documentation.
- Ensure invoices are accurately booked against the appropriate pass-through codes.
- Raise invoices in D365 in line with agreed commercial terms.
- Manage submission of Work Confirmations and invoices via the PIF Vendor Portal.
- Track invoice approvals and proactively follow up to ensure timely processing.
Revenue Tracking & Reporting
- Maintain a centralized tracker of invoicing and revenue status, including: Invoices raised, Work confirmations submitted, Approval status, Payment status
- Provide regular updates to the account team on revenue performance, risks, and delays.
- Support alignment between pipeline, delivery, and invoicing to enhance visibility.
- Settlement & Payment Coordination
- Monitor incoming payments and reconcile against issued invoices and remittance slips.
- Coordinate with SRTA Finance to confirm settlement status and intercompany allocations.
- Support interfirm settlement processes, including tracking approvals and documentation.
- Ensure all stakeholders are informed of payment and settlement status.
Stakeholder Coordination & Issue Resolution
- Act as the central coordination point between account teams, delivery teams, and finance functions.
- Proactively follow up on dependencies to ensure smooth execution across the commercial lifecycle.
- Identify, track, and escalate risks or delays in invoicing, approvals, or settlement.
- Support resolution of operational and commercial issues impacting revenue flow.
Process Governance & Continuous Improvement
- Ensure adherence to established processes for project setup, invoicing, and settlement.
- Identify inefficiencies and recommend improvements to enhance operational performance.
- Support standardization of templates, trackers, and documentation across the account.
- Contribute to improving revenue cycle efficiency and turnaround times.
Leadership Capabilities
- Demonstrate a strong commitment to Deloitte’s purpose, values, and inclusive culture.
- Exhibit strong project management skills with the ability to prioritise and deliver multiple initiatives in a fast-paced environment.
- Build and maintain collaborative relationships across business lines, regions, and functions.
- Think strategically and creatively to develop innovative marketing solutions that address business challenges.
- Communicate confidently and professionally with senior leaders and external partners in a complex, matrixed organisation.
- Embrace agility and adaptability in response to evolving business needs and market dynamics.
Qualification
- Bachelor’s degree in Business Administration, Finance, Accounting, or a related field.
- Experience in project coordination, invoicing, revenue tracking, and financial reconciliation.
- Proficient in financial systems such as D365 and vendor portals, with strong organisational, communication, and stakeholder management skills.
- Demonstrates attention to detail, ability to manage multiple priorities, and an analytical mindset for problem-solving.
- Knowledgeable in commercial lifecycle processes including project setup, invoicing, settlement, and governance, with a focus on process improvement and operational efficiency.
- Proficient in Microsoft Office and relevant financial software.