Risk Advisory | Internal Client Services | Assistant Manager/ Manager - Resource Planning

Jordan | Risk Advisory | Posted on 30-May-2023

Position Summary

Risk Advisory | Internal Client Services | Assistant Manager/ Manager - Resource Planning 

When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. Looking for a rewarding career? Take a closer look at Deloitte & Touche ME. It has received numerous awards in the last few years which include Best Employer in the Middle East, best consulting firm, and the Middle East Training & Development Excellence Award by the Institute of Chartered Accountants in England and Wales (ICAEW).

A career in Risk Advisory is all about the challenge of helping our clients manage risk and uncertainty, from the boardroom to the network. The spectrum of risk is broad, and our core competencies encompass control assurance, internal audit, corporate governance consulting, risk management, regulatory consulting, and IT security services. To be a Risk Advisory professional with Deloitte & Touche Middle East means you will gain a wealth of experience across a wide spectrum of industries. Diversity is not just a part of the business landscape in the region but also an integral part of Deloitte & Touche Middle East. Just as we are committed to seeing our clients excel, we are committed to providing you with the right environment to learn and grow and to tailor a career to your needs.

Our Purpose

Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.

Our shared values guide the way we behave to make a positive, enduring impact:

• Lead the way
• Serve with integrity
• Take care of each other
• Foster inclusion
• Collaborate for measurable impact

During your tenure as an Assistant Manager/ Manager - Resource Planning, you will support the Middle East - Internal Client Services team in working on practice initiatives including but not limited to the following:

• Support Service line in the delivery of the firm’s programs including the day-to-day responsibility of resource planning.
• Provide guidance and support to Service line stakeholders.
• Plan, coordinate, and implement resource management, workforce planning and deployment talent management activity to support the overall business objectives and strategy.
• Act as the main point of contact for all day-to-day deployment and query resolution. Demonstrate a solid understanding and knowledge of the ME Risk Advisory Practice and its various client service offerings across all offices.
• Ensure business and client needs are delivered in an efficient manner by optimizing the allocation of work and deployment of staff. Maximize profitability in conjunction with personal development plans and individuals’ well-being.
• Proactive in relation to the supply and demand challenges of the local and regional business Drive, engage, and promote the use of the key resourcing system within the Consulting business in order to forecast and track capacity, forward plan for the business pipeline, and manage skills and capabilities within the business.
• Review and analyze reports highlighting SL trends and any risks/exceptions and make employment decisions based on the data.
• Work with the ICS teams to understand headcount and engagement budgeting to enable effective local deployment and to plan accordingly.
• Challenge the SL business’ protocols if and when impacting teams’ operational effectiveness i.e. completion of system’s maintenance/timesheets, the accuracy of time recording,etc.

Leadership Capabilities:

• Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make.
• Develops high-performing people and teams through challenging and meaningful opportunities.
• Delivers exceptional client service; maximizes results and drives high performance from people while fostering collaboration across businesses and borders.
• Influences clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people.
• Understands key objectives for clients and Deloitte, aligns people to objectives and sets priorities and direction.


• Approximately 7+ years of experience within the Resource Management.
• English and Arabic written and verbal language skills.
• Professional qualifications, such as Data Analytics, Resource Management, and any other related certificate.
• Bachelor’s degree in business management, Business Administration, or other related fields.