Risk Advisory | Internal Client Services | Assistant Manager /Manager - Client Onboarding

Jordan | Risk Advisory | Posted on 21-May-2023

Position Summary


Risk Advisory | Internal Client Services | Assistant Manager / Manager - Client Onboarding

When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. Looking for a rewarding career? Take a closer look at Deloitte & Touche ME. You'll understand that Deloitte is a Global brand with an uninterrupted presence since 1926. It has received numerous awards in the last few years which include Best Employer in the Middle East, best consulting firm, and the Middle East Training & Development Excellence Award by the Institute of Chartered Accountants in England and Wales (ICAEW).

A career in Risk Advisory is all about helping our clients managing the risk and uncertainty, from the boardroom to the network. The spectrum of risk is broad, and our core competencies encompass control assurance, internal audit, corporate governance, risk management and risk & regulatory consulting including IT security services. By becoming a Risk Advisory professional with Deloitte & Touche Middle East means that you will gain a wealth of knowledge& experience across a wide spectrum of industries. Diversity is not just a part of the business landscape in the region but also an integral part of Deloitte & Touche Middle East. Just as we are committed to seeing our clients excel, we are committed to providing you with the right environment to learn and grow and to tailor a career to your needs.

Our Purpose

Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.

Our shared values guide the way we behave to make a positive, enduring impact:

  • Lead the way
  • Serve with integrity
  • Take care of each other
  • Foster inclusion
  • Collaborate for measurable impact

During your tenure as an Assistant Manager/ Manager, you will support the Risk Advisory Client Onboarding team in working on practice initiatives including but not limited to the following:


  • Log opportunity & Generate Job Opening ID in Jupiter.
  • Raise ServiceNow request​ and attach the needed forms.
  • Update the MECCAT form on Service now to initiate the conflict check.
  • Reviewing RFP’s with binding legal terms.
  • Initiate the MECCAT form for client and engagement acceptance and run DESC on client and if >20% GUP.
  • Obtain Responsible Party approval.
  • Get third party clearance from BR team Business Relationship team whenever there is a third party involved.
  • Raise DRB request to QRM with the needed documents for review.
  • Raise service now to MECCAT for Engagement Acceptance.
  • Asses the engagement risk section in DRMS & submit for approvals.

  • Send contract for QRM review.

  • Match JOF, open the code, charge hours, deployment sheet & pricing sheet.
  • Inform STAFFIT for Booking.
  • Provide Finance with Billing & Collection Schedule.

Leadership Capabilities:

  • Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make.
  • Develops high-performing people and teams through challenging and meaningful opportunities.
  • Delivers exceptional client service; maximizes results and drives high performance from people while fostering collaboration across businesses and borders.
  • Influences clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people.
  • Understands key objectives for clients and Deloitte, aligns people to objectives and sets priorities and direction.


  • Fluency in Arabic and English languages (written and verbal) and ability to conduct QRM.
  • Relevant 5-8 years post qualification experience.
  • Degree in Business Administration or any related field.
  • Prior Consulting experience preferential (other Big 4).
  • Excellent communication, organizational and administrative skills.
  • Highly organized with a meticulous approach and attention to detail.
  • Ability to handle internal and sensitive information with strictest confidentiality.
  • Ability to work effectively in a team environment.
  • Ability to prioritize tasks and work on multiple assignments while meeting tight deadlines.
  • Strong organizational skills, as well as attention to detail.
  • Strong interpersonal, communication and influencing skills.
  • Excellent computer literacy, including Microsoft Office, Word, Excel, Power Point.