Learning & Development | Director

Lebanon, United Arab Emirates | Enabling Functions | Posted on 26-May-2023

Position Summary

Beirut, Dubai

When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. Looking for a rewarding career? Take a closer look at Deloitte & Touche ME. You'll understand that Deloitte is a Tier 1 Tax advisor in the GCC region since 2010 (according to the International Tax Review World Tax Rankings). It has received numerous awards in the last few years which include Best Employer in the Middle East, best consulting firm, and the Middle East Training & Development Excellence Award by the Institute of Chartered Accountants in England and Wales (ICAEW).

In addition to our opportunities in Audit & Assurance, Tax & Legal, Consulting, Risk Advisory and Financial Advisory, we offer a variety of careers in Internal Client Services (ICS) considered essential to the growth of the Firm. Whether in Human Resources, Finance or PR, a career in ICS with Deloitte & Touche ME will give you the opportunity to join a firm undergoing rapid expansion in a region of fast-paced growth. Your role will not just put your passion for creative solutions to the test, it will provide you with an environment to grow and build a career based on excellence.

Our Purpose

Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.

Our shared values guide the way we behave to make a positive, enduring impact:

  • Lead the way 
  • Serve with integrity 
  • Take care of each other 
  • Foster inclusion 
  • Collaborate for measurable impact 

During your tenure as Learning Director, you will lead, manage, direct, integrate and monitor the Deloitte Middle East (DME) wide learning strategy, oversee design and implementation of DME wide learning practices, oversee DME participation in Deloitte University EMEA (DU EMEA) and provide guidance to the Business Learning Leaders (BLLs). You will also be responsible for the following:

  • Implement and evaluate DME’s learning and development strategy, value proposition and plan, in alignment with the overall business needs, best practices, external drivers and global and North South East (NSE) direction
  • Coordinate with Talent Partners, Business HR and BLLs and Talent Partners to support them during learning strategy cascading activities
  • Collaborate with the NSE learning teams and other member firms to understand global and NSE learning strategies, recent developments, tools and technologies to be launched and lead the preparation of DME talent programs for such changes
  • Lead and coordinate the implementation of learning initiatives and projects across businesses and centrally to ensure a High Impact Learning Culture is embedded in DME’s practices
  • Review the DME learning structure and operating model ensuring clear responsibilities and service catalogues are developed and agreed upon
  • Lead the assessment, selection, and implementation of new learning technology to ensure exceptional learner’s experience
  • Work with the NSE team and the DME BLLs to design and implement learning impact and measurement tools and dashboard to drive continuous improvement of L&D strategies, initiatives, and programs
  • Design and implement a DME Learning Communication and Brand strategy
  • Review the DME curriculum across businesses and consolidate where possible and design a DME wide curriculum for professional and leadership programs
  • Work with NSE to develop leadership programs across levels in addition to partners development programs
  • Work closely with other CoE leads to ensure learning is embedded in the employee’s talent journey (i.e. performance management, succession management)
  • Organize and implement DU EMEA locally delivered programs in addition to managing the DME pool of Internal Facilitators
  • Lead the L&D CoE team and work closely with the Business Learning Teams

Leadership Capabilities:
  • Sets and communicates strategic direction, excites people around the vision and goals and aligns diverse, cross functional and cross border teams to achieve success
  • Builds long term, trust-based relationships with senior stakeholders and influencers, and uses highly developed influencing skills to drive impact, often in complex situations
  • Builds a high-performance culture by cultivating individual and team strengths; drives outstanding client service, often through large cross business and/or cross border teams
  • Anticipates market and competitor trends to develop and deliver bold and innovative solutions that differentiate Deloitte with clients
  • Leads from the front, acting as an exemplary role model for leaders at all levels; promotes a strong sense of loyalty and followership and energizes others to act
  • Manages the development of a strong pipeline of talent for current/ future success; owns and drives a talent experience that differentiates Deloitte
  • Fosters broad commitment to our purpose and values; inspires peers and teams to make an impact that matters
  • Minimum 12 years of experience including learning and development experience, preferably in a similar professional services firm
  • Bachelor's/ master's degree in learning, education or a related field
  • Experience in learning and development strategy, training needs analysis, adult learning methodologies, instructional design, curriculum management, corporate training, project management, leadership development and digital learning
  • String consulting skills (structured thinking and deck writing)
  • Strong project management skills and stakeholders’ management
  • Strong strategic thinking abilities, excellent organizational skills, and excellent interpersonal and time-management skills
  • Ability to communicate professionally with partners and high-level executives
  • Proficient in MS-Office (Word, Excel, PowerPoint)
  • Fluency in English (reading, speaking, and writing). Preference will be given to bilingual candidates (Arabic/English)