Manager | Enabling Functions | Quality, Risk and Strategy | Contract Management | Jordan/Lebanon

Jordan, Lebanon | Posted on 06-May-2025

Position Summary

Location
Amman - JDC, Beirut

About Deloitte: When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training & Development Excellence Award.

Our Purpose

Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.

Our shared values guide the way we behave to make a positive, enduring impact:

·       Lead the way

·       Serve with integrity

·       Take care of each other

·       Foster inclusion

·       Collaborate for measurable impact

Job Responsibilities:

As a Contract Manager, you will support the Deloitte T&T and engagement leadership on contract matters during the delivery of specific large-scale, high-risk engagements within the public or private sectors. These contracts are large-scale, complex, professional services engagements, often incorporating a high degree of technology delivery - each with their own objectives and challenges requiring a professional hands-on approach to Contract Management.

The successful candidate’s key responsibilities include, among others:

·       Leading or providing support for client contracting activities, working alongside engagement/technical leads, legal teams during negotiations and finalizing contracts and statement of works.

·       Working closely with engagement teams to propose and support creation of change orders, with a primary focus on ensuring timely and appropriate adjustments to contract schedule, price or other terms as circumstances and impact assessments dictate.

·       Reviewing and monitoring contractual obligations of the parties to validate that these are met in line with terms and conditions.

·       Providing expert advice to engagement teams on contract management and contract compliance matters.

·       Developing or improving and implementing contract management tools, templates -such as SoWs, Change Orders -, methods and processes for individual engagements and/or client accounts.

·       Providing support for subcontracting activities as necessary.

·       Creating Contract Summary Packs (CSPs), obligation trackers and other standard documentation for engagements; and summarising and communicating key contractual requirements and obligations.

·       Providing training to the business, presenting CSPs and supporting Deloitte’s overall quality & risk management and delivery excellence programmes.

·       Building a network throughout the delivery excellence functions across the member firms.

Qualifications/Requirements

Essential

·       7+ years of relevant business experience in contract or commercial-related functions.

·       Undergraduate and/or Postgraduate degree from a reputable University in Law, Business Administration, Engineering, or related disciplines.

·       Contract management experience in complex professional services agreements.

·       Contract management experience in complex IT Implementation deals, IT Outsourcing and IT professional services projects e.g. ERP Implementation, Application Management, PaaS/SaaS, Cloud, Gen AI engagements.

·       Ability to evaluate risks associated with large professional services engagements.

·       Ability to articulate complex contractual details to a wider project teams and stakeholders.

·       Ability to review contract documents such as SoWs and CRs and provide redrafts and suggested wording to ensure that the obligations and commitments of both parties are clear, risks are understood, and deliverables are achievable.

·       Ability to work in a fast-paced, demanding, deadline-driven environment.

·       Proven ability to manage a demanding workload effectively.

·       Self-motivated and able to work autonomously

·       Excellent English written and verbal communication skills

Desirable

·       Direct client facing and/or subcontractor facing experience;

·       A track record of forging relationships with internal finance and legal teams and management stakeholders;

·       Experience in a consulting partnership or a similar large entrepreneurial business setting;

·       Project Management experience on large scale consulting/professional services engagements;

·       Previous contract negotiation experience preferred;

·       Experience in contract management systems is an advantage;

·       Fluent in Arabic.