Internship | Quality Monitoring | QRS | Palestine

Palestinian Territory | Posted on 15-Sep-2025

Position Summary

Location
Ramallah

About Deloitte: When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training & Development Excellence Award.

Our Purpose

Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.

Our shared values guide the way we behave to make a positive, enduring impact:

  • Lead the way 
  • Serve with integrity 
  • Take care of each other 
  • Foster inclusion 
  • Collaborate for measurable impact



The key responsibilities of this role include:

Understanding and applying the Quality and Risk Management (QRM) policies and procedures to:

  • Be responsible for and maintain the calendar of QRM and regulatory submissions.
  • Support the Business Units and legal team by maintaining commercial licenses, support with renewing commercial license, etc.
  • Provide administrative support in relation to new legal entity set up. 
  • Support the legal team with updates to templates.
  • Support the legal team with updates to legal trackers and support with legal research.
  • Support the legal team to manage the team mailbox and monitor the drafting of internal legal guidance.
  • Be the data champion from QRM in relation to data governance across the Financial Advisory Business.

Training Support

  • Support the QRM Team as a training coordinator (monthly trainings, ad-hoc trainings) and support the QRM Experienced Manager to monitor the QRM training plan for each year.
  • Support the QRM Team with training administrative risk management tasks (including scheduling trainings, updating invites, updating training deck, attendance tracking).

Risk Management

  • Support the QRM Team on External & Internal Audit information requests.
  • Support the QRM Team on Regulatory requests.
  • Support on document retention process management across all Deloitte Middle East Financial Advisory jurisdictions.
  • Support on document destruction process and monitoring (hard copies and electronic documentation) across all Deloitte Middle East Financial Advisory jurisdictions.
  • Support the QRM Experienced Manager to coordinate Risk Papers as part of promotions.

Projects

  • Support the QRM Experienced Manager with archival of legacy project folders on collaboration platforms.
  • Ad-hoc project work on QRM initiatives (QRM team projects as well as Deloitte Middle East wide projects).

Requirements

  • Undergraduate degree.
  • 0-2 years’ relevant experience in the financial services, with an understanding of financial, regulatory, compliance and risk matters.
  • Excellent command of the English language, both verbal and written. Knowledge of the Arabic language will be considered an advantage.
  • Strong interpersonal and communication skills.
  • Strong attention to detail.
  • Ability to work effectively in a team environment.
  • Self-motivated with a strong sense of ownership and accountability.
  • Excellent organizational and planning skills.
  • Strong computer literacy, including Microsoft Word, Excel, PowerPoint, Power Bi, Tableau.
  • Analytical skills and ability to conduct basic data analysis to draw conclusions.
  • Ability to adapt new/refreshed ways of working and different perspectives to take actions based on guidance and support from the team.
  • Recognize and value the importance of confidentiality, data security and privacy responsibilities.
  • Understand objectives and desired outcomes for assigned areas of responsibility and set personal goals accordingly.