HR Shared Services l Offer Management Specialist l Associate

Egypt | Enabling Functions | Posted on 14-Jun-2024

Position Summary


Human Resources | Offer Management Specialist l Associate

Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing audit and assurance, tax, consulting, financial advisory, and risk advisory services to public and private clients spanning multiple industries. We are present in more than 150 countries, and as the world's largest management consulting business, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.

Deloitte has a proud legacy in the Middle East region, with an uninterrupted presence since 1926, and is present across 29 offices in 15 countries. Over the last 96 years, we have served as trusted advisors for clients. Deloitte’s presence in the region has contributed to the advancement and growth of the professional services industry in the region.

We have received numerous awards in the last few years, such as Brand Finance’s strongest and most valuable "commercial services" brand in the world (2022), the Great Place to Work® and Best Workplaces™ in the UAE (2022), the Great Place to Work® and Best Workplaces™ in the KSA (2022), and "World’s Most Attractive Employers" (2022). These awards are a recognition of how Deloitte makes an impact that matters to its clients, talent, and society.

We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.

Our Purpose

Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.

Our shared values guide the way we behave to make a positive, enduring impact:

·       Lead the way

·       Serve with integrity

·       Take care of each other

·       Foster inclusion

·       Collaborate for measurable impact

The role of the Associate Offer Management Specialist is to support the offer letter and new hire employment contract process for all businesses. This includes responsibilities such as drafting, reviewing and extending offer letters and employment contracts for new hires. Your role plays a vital part in ensuring that these documents are accurate and adhere to company standards and comply with regulations, you will demonstrate and develop your capabilities in the following areas:

Offer Letter and Employment Contract Management:

  • Assist in drafting, reviewing and extending offer letters and employment contracts for new hires.
  • Work with the senior team members to maintain offer letter and employment contract templates.

Compliance and Documentation:

  • Support the team in ensuring offer letters adhere to local labor laws, company policies, and industry best practices.
  • Assist in maintaining a record-keeping system for offer letters and related documentation.

Process Improvement:

  • Participate in identifying opportunities to streamline the offer letter management process.
  • Support in implementing improvements to increase efficiency and accuracy.

Cross-Functional Collaboration:

  • Collaborate with HR team members and other departments to address offer-related issues promptly.

Training and Development:

  • Participate in the training and onboarding of new HR team members on offer letter creation and related processes.
  • Stay updated on industry trends, employment laws, and regulations related to offer letters.


·       Support various organizational projects as needed.

Leadership Capabilities:

  • Demonstrate a commitment to personal and professional development, actively seeking opportunities to expand knowledge and skills related to offer letter and employment contract management.
  • Be open to change and readily adapt to new processes and procedures as the offer letter management landscape evolves.
  • Maintain a high level of accuracy and precision when assisting with offer letters and employment contracts, ensuring they align with company standards and regulatory requirements.
  • Effectively convey information and ideas both in writing and verbally, assisting in clear and concise communication within the team and with other departments.
  • Exhibit an emerging ability to identify and address challenges in offer letter management, seeking guidance from senior team members when necessary.
  • Contribute to process improvement initiatives by providing input and participating in the implementation of efficiency-enhancing changes.
  • Uphold the organization's ethical standards and values, promoting integrity in all aspects of offer letter and employment contract support.


  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • 1+ year of experience in Human Resources or a related field.
  • Basic understanding of local labor laws and employment regulations.
  • A keen eye for detail and strong organizational skills.
  • Working knowledge of ATS (Applicant Tracking Systems).
  • Good written and verbal communication skills.
  • Ability to work both independently and in a team-oriented environment.
  • Developing problem-solving and analytical abilities.
  • Expertise in MS Word, PowerPoint & Exce