HR Shared Services Center | Onboarding Offboarding | Contactor

Egypt | Enabling Functions | Posted on 11-May-2023

Position Summary


HR Shared Services Center | Onboarding Offboarding | Contactor

When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. Looking for a rewarding career? Take a closer look at Deloitte Middle East. You'll understand that Deloitte is a Tier 1 Tax advisor in the GCC region since 2010 (according to the International Tax Review World Tax Rankings). It has received numerous awards in the last few years which include Best Employer in the Middle East, best consulting firm, and the Middle East Training & Development Excellence Award by the Institute of Chartered Accountants in England and Wales (ICAEW).

In addition to our opportunities in audit & assurance, tax, consulting, risk advisory and financial advisory, we offer a variety of careers in Internal Client Services (ICS) considered essential to the growth of our organization. Whether in Brand & Communications, Human Resources, or Finance, a career in ICS with Deloitte will give you the opportunity to join an organization undergoing rapid expansion in a region of fast-paced growth. Your role will not just put your passion for creative solutions to the test, it will provide you with an environment to grow and build a career based on excellence.

Our Purpose

Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.

Our shared values guide the way we behave to make a positive, enduring impact:

  • Lead the way
  • Serve with integrity
  • Take care of each other
  • Foster inclusion
  • Collaborate for measurable impact

During your tenure as Onboarding and Offboarding Services Contractor, you will conduct onboarding and employee exit activities for the employees within the assigned region. You will also be responsible for the following:

  • Coordinate with Talent Acquisition Services team to understand new joiners within the assigned region and share the onboarding checklist with each new joiner
  • Support the new joiners in the assigned region to complete the onboarding checklist, provide Reponses to new joiners' queries
  • Collect documents and information from new joiners within the assigned region, store them physically and electronically and share them with necessary parties
  • Coordinate between the Public Relations Officer (PRO) of the assigned region and new joiners to fulfill any additional information requirements and continuously follow-up with the PRO to ensure that immigration activities are completed within expected timelines
  • Provide support to employees for additional immigration activities (e.g. immigration of family members, etc.) and answer any queries they may have during the process
  • Liaise with respective parties to complete joining formalities of new joiners including setting up company assets and/or accounts
  • Coordinate with relevant parties to ensure that all they are informed on exiting employees and necessary actions are taken in alignment with the policies
  • Share a checklist with exiting employees and coordinate with PRO to complete visa cancellation activities
  • Evaluate leaving employees eligibility for Alumni program and inform eligible employees on how to join Deloitte Middle East Alumni network
  • Develop periodic reports for each business line operating within the assigned region (e.g. status of new joiners, status of exiting employees, etc.) based on the set templates
  • Respond to queries and questions raised by business lines regarding to the status of onboarding and offboarding activities
  • Conduct any additional tasks requested by the direct manager
  • Other Leadership Capabilities:
  • Understands objectives for member firms/stakeholders and Deloitte regional/ global, aligns own work to objectives and sets personal priorities
  • Builds relationships and communicates effectively in order to positively influence peers and other stakeholders
  • Seeks opportunities to challenge self; teams with others across businesses and borders to deliver and takes accountability for own and team results
  • Develops self by actively seeking opportunities for growth, shares knowledge and experiences with others, and acts as a strong brand ambassador
  • Identifies and embraces our purpose and values and puts these into practice in their professional life


  • Bachelor’s degree in human resources management, business administration or a related field
  • Knowledge of best practices in HR management is essential
  • Experience in any of these areas would be an asset: immigration operations, onboarding and exit processes, employee data management
  • Ability to communicate professionally with team leaders and managers. Strong presentation skills considered as a plus
  • Detail oriented and conscientious
  • Excellent organizational, communication and time-management skills
  • Advanced computer literacy (Word, Excel, PowerPoint, Microsoft Management)
  • Fluency in English (reading, speaking, and writing). Preference will be given to bilingual candidates (Arabic/English)