HR Shared Service Center | Talent Acquisition | Experience Associate - Jordan

Jordan | Enabling Functions | Posted on 15-Apr-2024

Position Summary


Human Resources | Talent Acquisition Services - Experienced Associate 


Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing audit and assurance, tax, consulting, financial advisory, and risk advisory services to public and private clients spanning multiple industries. We are present in more than 150 countries, and as the world's largest management consulting business, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation. 

Deloitte has a proud legacy in the Middle East region, with an uninterrupted presence since 1926, and is present across 23 offices in 15 countries with 7,000+ professionals in the Levant region and the wider GCC. 
We have served as trusted advisors for clients for almost 100 years and contributed to the advancements and growth of the professional services industry in the region. 

We have received numerous awards in the last few years, such as Brand Finance’s strongest and most valuable "commercial services" brand in the world for the 6th consecutive year (2024), the Great Place to Work® and Best Workplaces™ in the UAE (2022-2023), the Great Place to Work® and Best Workplaces™ in the KSA (2022-2023), "World’s Most Attractive Employers" (2023), the Middle East Tax Firm of the year (2023). These awards are a recognition of how Deloitte makes an impact that matters to its clients, talent, and society. 

We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action. 


Our Purpose 


Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities. 

Our shared values guide the way we behave to make a positive, enduring impact: 

  • Lead the way   

  • Serve with integrity   

  • Take care of each other   

  • Foster inclusion   

  • Collaborate for measurable impact   

During your tenure as Talent Acquisition Services Experienced Associate, you will support job posting and CV sourcing activities using assigned channels; manage candidate relations for the assigned business line and run talent acquisition operations to support screening and selection process. You will also be responsible for the following: 

  • Own a pool of talent profiles based on the assigned business line and continuously update as and when required with profiles shared by referral or collected by various recruitment channels (LinkedIn, Campus fairs, Job Fairs, etc.)  

  • Coordinate with the assigned Business HR team to amend job postings and close or withdraw job postings if no longer applicable or required  

  • Perform initial CV screening for all CVs received through passive sourcing channels (Social Media, MAPS,, Referral, Job Fairs and Campus / Nationals), using the requirements identified on the job posting  

  • Identify recommended, to-be-considered and not-recommended CVs and shared them with the assigned Business HR team for the second review  

  • Use the screening call template and conduct screening calls for the assigned roles based on the final list of screened CVs. Document the results of the screening call on Oasys and inform the candidates on the screening call results  

  • Coordinate with assigned Business teams and candidates to understand their availability and schedule business interviews  

  • Share interview templates and content with interviewers. Collect the filled templates and document interviewer notes and the feedback on Oasys. Inform candidates on the interview results  

  • Coordinate with aptitude or psychometric tests providers and/or use their portals to administer tests for each candidate based on the identified tests for the position. Follow-up with candidates on the test completion, document test outcomes on Oasys and inform the assigned business teams on the results  

  • Coordinate with candidates to collect necessary documents for the reference and background checks. Validate references in alignment with the DME policies and liaise with the third-party providers to complete background checks. Inform the assigned business team and business HR in case of any issues  

  • Update relevant contract template as per the role, level and the accepted compensation package and share it with candidates. Respond contract related questions and queries raised by candidates, escalate within the Talent Acquisition Services team and to Business HR team, when necessary  

  • Prepare periodic reports (e.g. status of each candidate, rejection rates, etc.) for the assigned business line based on the set templates. Respond to assigned business HR teams queries  

  • Conduct any additional tasks requested by the direct manager 


Leadership capabilities: 


  • Builds own understanding of our purpose and values; explores opportunities for impact  

  • Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent  

  • Understands expectations and demonstrates personal accountability for keeping performance on track  

  • Actively focuses on developing effective communication and relationship-building skills  

  • Understands how their daily work contributes to the priorities of the team and the business  







  • Minimum 2 years of experience including HR experience, preferably in a multinational firm  

  • Bachelor's degree in human resources management, business administration or a related field  

  • Knowledge of best practices in HR management is essential  

  • Experience in any of these areas would be an asset: recruitment operations and systems, mobility operations, employment contract development and administration, Human Resources Information Systems  

  • Ability to communicate professionally with team leaders and managers. Strong presentation skills considered as a plus  

  • Detail oriented and conscientious  

  • Excellent organizational, communication and time-management skills  

  • Advanced computer literacy (Word, Excel, PowerPoint, Microsoft Management)  

  • Fluency in English (reading, speaking, and writing). Preference will be given to bilingual candidates (Arabic/English)