Financial Advisory | Talent standards
Quality Risk Management Team and Business Risk Administrator, Quality Risk Management | Financial Advisory | Quality, Risk, Security Department
Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing audit and assurance, tax, consulting, financial advisory, and risk advisory services to public and private clients spanning multiple industries. We are present in more than 150 countries, and as the world's largest management consulting business, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.
Deloitte has a proud legacy in the Middle East region, with an uninterrupted presence since 1926, and is present across 23 offices in 15 countries with 7,000+ professionals in the Levant region and the wider GCC.
We have served as trusted advisors for clients for almost 100 years and contributed to the advancements and growth of the professional services industry in the region.
We have received numerous awards in the last few years, such as Brand Finance’s strongest and most valuable "commercial services" brand in the world for the 6th consecutive year (2024), the Great Place to Work® and Best Workplaces™ in the UAE (2022-2023), the Great Place to Work® and Best Workplaces™ in the KSA (2022-2023), "World’s Most Attractive Employers" (2023), the Middle East Tax Firm of the year (2023). These awards are a recognition of how Deloitte makes an impact that matters to its clients, talent, and society.
We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.
Our Purpose
The Quality, Risk, Security (QRS) Department of Deloitte Middle East is seeking to recruit a Quality Risk Management Team and Business Risk Administrator, at the level of Associate, based in our Amman office.
The Team
It takes a high-powered network of internal support professionals to keep Deloitte going strong. Deloitte leads with purpose, solving complex issues for our clients and communities. Across disciplines and across borders, Deloitte Middle East Firm supports our network by driving global strategy, programs, platforms, and transformational experiences. Our people share a passion for igniting change and a strong service orientation that shapes our organization and those it supports.
The Quality Risk Management Team and Business Risk Administrator Role
The role requires liaising with practitioners across the business units and jurisdictions to assist with the Financial Advisory risk policies and procedures as well as supporting on compliance with regulatory and risk management tasks and reporting and support on ad-hoc projects. Occasional travel may also be required for this role.
The successful candidate’s key responsibilities include, among other:
Day to Day
Your daily role will involve understanding and applying our Quality and Risk Management (QRM) policies and procedures to:
- Be responsible for and maintain the calendar of QRM and regulatory submissions.
- Support the Business Units and legal team by maintaining commercial licenses, support with renewing commercial license, etc.
- Provide administrative support in relation to new legal entity set up.
- Support the legal team with updates to templates.
- Support the legal team with updates to legal trackers and support with legal research.
- Support the legal team to manage the team mailbox and monitor the drafting of internal legal guidance.
- Be the data champion from QRM in relation to data governance across the Financial Advisory Business.
Training Support
- Support the QRM Team as a training coordinator (monthly trainings, ad-hoc trainings) and support the QRM Experienced Manager to monitor the QRM training plan for each year.
- Support the QRM Team with training administrative risk management tasks (including scheduling trainings, updating invites, updating training deck, attendance tracking).
Risk Management
- Support the QRM Team on External & Internal Audit information requests.
- Support the QRM Team on Regulatory requests.
- Support on document retention process management across all Deloitte Middle East Financial Advisory jurisdictions.
- Support on document destruction process and monitoring (hard copies and electronic documentation) across all Deloitte Middle East Financial Advisory jurisdictions.
- Support the QRM Experienced Manager to coordinate Risk Papers as part of promotions.
Projects
- Support the QRM Experienced Manager with archival of legacy project folders on collaboration platforms.
- Ad-hoc project work on QRM initiatives (QRM team projects as well as Deloitte Middle East wide projects).
Requirements
- Undergraduate degree.
- 0-2 years’ relevant experience in the financial services, with an understanding of financial, regulatory, compliance and risk matters.
- Excellent command of the English language, both verbal and written. Knowledge of the Arabic language will be considered an advantage.
- Strong interpersonal and communication skills.
- Strong attention to detail.
- Ability to work effectively in a team environment.
- Self-motivated with a strong sense of ownership and accountability.
- Strong computer literacy, including Microsoft Word, Excel, PowerPoint, Power Bi, Tableau.
- Analytical skills and ability to conduct basic data analysis to draw conclusions.
- Ability to adapt new/refreshed ways of working and different perspectives to take actions based on guidance and support from the team.
- Recognize and value the importance of confidentiality, data security and privacy responsibilities.
- Understand objectives and desired outcomes for assigned areas of responsibility and set personal goals accordingly.
Benefits
- Competitive remuneration package.
- Pension plan.
- Medical coverage and life insurance.
- Deloitte Employee Assistance Program, providing 24/7/365 specialist counselling support.
- Continuous professional development and accelerated career growth.
- Flexible working hours and hybrid working.
- Friday afternoon off throughout the year.
- Public Holidays falling on weekends given as paid Wellbeing Day off on the Friday before.
- Wellbeing Days Off throughout the year.
- Special types of paid leave.
- Dress for your day.
- Free parking.