Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing audit and assurance, tax, consulting, financial advisory, and risk advisory services to public and private clients spanning multiple industries. We are present in more than 150 countries, and as the world's largest management consulting business, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.
Deloitte has a proud legacy in the Middle East region, with an uninterrupted presence since 1926, and is present across 23 offices in 15 countries with 7,000+ professionals in the Levant region and the wider GCC. We have served as trusted advisors for clients for almost 100 years and contributed to the advancements and growth of the professional services industry in the region.
We have received numerous awards in the last few years, such as Brand Finance’s strongest and most valuable "commercial services" brand in the world for the 6th consecutive year (2024), the Great Place to Work® and Best Workplaces™ in the UAE (2022-2023), the Great Place to Work® and Best Workplaces™ in the KSA (2022-2023), "World’s Most Attractive Employers" (2023), the Middle East Tax Firm of the year (2023). These awards are a recognition of how Deloitte makes an impact that matters to its clients, talent, and society.
We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.
Our Purpose
Our shared values guide the way we behave to make a positive, enduring impact:
- Lead the way.
- Serve with integrity.
- Take care of each other.
- Foster inclusion.
- Collaborate for measurable impact.
Job responsibilities:
- · Reviewing delinquent / problematic invoices or those invoices where the business faces challenges in collection from clients. This may be due to delayed payments or disputes with the client
- · Interact with the Finance Team receiving updates on newly identified collection issues and maintaining a ready register of current position for accounts impacted, covering current recovery and expected recovery through liaison with internal stakeholders (Finance/legal/Account leads) and clients
- · Keep management informed of credit and collection activities and take action prescribed by senior management to tackle issues raised
- · Act the primary point of contact for developing and executing a recovery plan for delinquent / problematic balances through coordination with clients and key internal stakeholders including finance / legal and internal account leads
- · Act as the company’s key point of contact in developing and executing a recovery plan for problematic balances
Leadership Capabilities:
- Builds own understanding of our purpose and values; explores opportunities for impact.
- Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.
- Understands expectations and demonstrates personal accountability for keeping performance on track.
- Actively focuses on developing effective communication and relationship-building skills.
- Understands how their daily work contributes to the priorities of the team and the business.
Qualifications:
- Undergraduate and/or Postgraduate degree from a reputable University in Business Administration, or related disciplines.
- 5-8 years of related work experience in debt and credit collection in a large multinational
- Accounts receivables experience is desirable.
- Must be an Arabic speaker.
- Ability to Speak to senior stakeholders in other entities.
- Good negotiation skills.
- Ability to work in a fast paced, demanding, deadline-driven environment.
- Proven ability to manage a demanding workload effectively.
- Self-motivated and able to work autonomously.
- Experience in a consulting partnership or big four is desirable but not essential. Experience of recovering debts in a large multinational that delivers high value long term projects to multiple clients is desirable
- Excellent Arabic and English written and verbal communication skills.