Technology Strategy & Transformation – Tech Operating Model Transformation - Consultant and Senior Consultant
During your tenure as a Consultant / Senior Consultant in Technology Strategy & Transformation, you will demonstrate and develop your capabilities in the following areas:
· Technology Strategy / Tech Operating Model:
o Conduct client workshops to manage business requirements, perform current state assessment, and support scalable product-centric IT operating model designs that align with the business strategy.
o Design and develop comprehensive tech strategies and roadmaps for clients to optimize their technology operations.
o Support with assessing the technology capability maturity and identify improvement opportunities to be elevated to the enterprise level.
o Lead and manage the implementation of technology operating model transformations, IT Processes and Policies for clients using agile methodologies.
o Support with designing and embedding an agile and lean approach into the clients' existing operations, facilitating a smooth transition and maximizing the efficiency of the technology delivery process.
o Support with defining and implementing efficient IT service management processes aligned to the best practices such as ITIL, COBIT frameworks.
o Develop and enhance the vendor management frameworks to drive performance, compliance and strategic alignment with third party partners.
o Support with developing and enhancing the IT budgeting, financial reporting / management, show back / charge back processes to optimize the IT spends for the clients. (good to have)
o Identifying and evaluating emerging technologies and trends that may have an impact on the company's business, as well as devising plans to respond.
o Ensuring that projects are delivered on time, within budget, and according to the clients' requirements.
o Acting as a trusted advisor, providing ongoing support and guidance to clients throughout the entire digital transformation, ensuring that their needs are met and that the delivered solutions align with their long-term goals.
o Collaborate with cross-functional teams, including technology, finance, and business stakeholders, to ensure the successful implementation of technology operating models and the achievement of business objectives.
o Ensuring quality client deliverables and thorough project plans and documentation for senior CXO level client stakeholders
o Understanding of outcome driven approaches such as Objectives and Key Results (OKRs) approach is good to have.
- Ability to handle multiple tasks and responsibilities in a deadline-oriented environment and flexible work hours
- Willingness to travel (required)
- Good command of written and spoken English, Arabic is a plus
- Ability to operate and understand excellent project and program management disciplines including production of project plans and key quality program deliverables
- Strong administrative and numeracy skills and ability to analyze complex data with good attention to details
Qualifications:
- An undergraduate degree in Economics, Business Administration, Finance or Industrial Engineering, MBA or a relevant Master degree or certificate is a plus
- 4 to 7 years of experience in Consulting/Digital Banking is a plus
- Banking Domain (At least two areas):
- Channels (Digital Banking/ Omni banking platform - Internet Banking, Mobile Banking)
- Payments (Retail, corporate, remittance)
- Credit & debit card systems
- Transactional Banking
- Retail Banking
- Commercial Banking