Audit & Assurance | Internal Client Services | Receptionist - Jeddah

Saudi Arabia | Audit & Assurance | Posted on 06-Feb-2024

Position Summary


Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing audit and assurance, tax, consulting, financial advisory, and risk advisory services to public and private clients spanning multiple industries. We are present in more than 150 countries, and as the world's largest management consulting business, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.

Deloitte has a proud legacy in the Middle East region, with an uninterrupted presence since 1926, and is present across 29 offices in 15 countries. Over the last 96 years, we have served as trusted advisors for clients. Deloitte’s presence in the region has contributed to the advancement and growth of the professional services industry in the region.

We have received numerous awards in the last few years, such as Brand Finance’s strongest and most valuable "commercial services" brand in the world (2022), the Great Place to Work® and Best Workplaces™ in the UAE (2022), the Great Place to Work® and Best Workplaces™ in the KSA (2022), and "World’s Most Attractive Employers" (2022). These awards are a recognition of how Deloitte makes an impact that matters to its clients, talent, and society.

We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.

Audit & Assurance | Internal Client Services | Receptionist

The role of the Receptionist, you will demonstrate and develop your capabilities in the following areas:

You will be the first point of contact and be able to confidently and positively communicate with staff, clients and suppliers at all levels. Additionally, you will provide general secretarial, clerical and administrative support, including but not limited to:

• Acting as a main point of contact for all incoming telephone enquiries (answer telephone, take messages, transfer calls and provide information to other departments upon request)

• Maintaining the general filing system and filing all correspondence

• Assisting the Team with basic administration and tasks

• Managing stationery and other general office supplies and equipment and ensuring supplies are kept at a consistent level

• Responding to straightforward correspondence through email, written, telephone communication

• Align and abide by the business continuity plan for the office

• Maintaining records of extensions of Deloitte employees, clients contact numbers

• Handling the preparation of paperwork such as engagement letters, cover letters, invoices and general letters

• Maintaining and preparing the excel sheet for the invoices on a monthly basis

• Handling the preparation of the financial statements by rolling out the previous year to the current one by including clients and auditors etc.

• Arranging the financial statement by thoroughly comparing between the Arabic and English versions and preparing their respective envelopes, labels and acknowledgements

• Handling the preparation and issuance of Agreed-Upon Procedure (AUP) reports

• Handling the formatting of the financial statements as well as their issuance upon obtaining the Engagement Quality Control Review (EQCR) docket, management representation letters and signed balance sheets from the client along with the signed audit reports by the Partners / Directors.

Leadership capabilities:

• Builds own understanding of our purpose and values; explores opportunities for impact.

• Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent

• Understands expectations and demonstrates personal accountability for keeping performance on track

• Actively focuses on developing effective communication and relationship-building skills

• Understands how their daily work contributes to the priorities of the team and the business


• Degree in secretarial skills or related field and/or a university degree

• Excellent verbal and written communication skills

• An excellent telephone etiquette, verbal communication and strong interpersonal skills

• A positive attitude to dealing with people including staff, clients and suppliers at all levels

• Knowledge and ability to use proficiently standard office computer software, including word-processing, databases and spreadsheets

• Ability to use email and Internet applications

• Well-developed organization and time management skills, and the ability to work on own initiative, accurately to tight deadlines, and to prioritize between conflicting demands

• Ability to work independently, including maintaining filing systems, databases and straightforward diary management

• Ability maintain trust and confidentiality in the provision of administration support

• Advanced level of technical proficiency and computer literacy (Word, Excel, PowerPoint, Microsoft Management)

• Fluency in English (reading, speaking, and writing). Preference will be given to bilingual candidates (Arabic/English).